Position: Manager, Information Technology
Location: Vancouver, BC
Reporting to VP of Technology, the IT Manager is a hands-on role responsible for all networking and Internet-related services to both internal and external clients. This includes a range of responsibilities from end-user support to design, installation, and maintenance of high-availability network operations in a high-volume software-as-a-service production environment. In addition, the IT Manager manages of all IT staff, and develops annual IT budget. The IT Manager is a hands-on position and the successful candidate will work closely with IT staff and other departments.
KEY RESPONSIBILITIES:
Manage the development, maintenance, monitoring, and upgrade of all IT infrastructure and systems, including production servers, development servers, desktops, networks
Manage and perform Software-as-a-service application rollouts
Oversee the provision of end-user services, including help desk and technical support services.
Lead, manage and develop IT staffing, including scheduling, supervision, development, and evaluation
Asset Management
Track software licenses, warranties, maintenance agreements, and vendor contracts against audits for compliance.
Track hardware inventory
Responsibility for continual improvements – review and incorporate best practices and best technologies in IT operations and infrastructure to provide top-notch services
Develop cost/benefit analysis and business case for executive presentation for IT budgets and initiatives
Develop, maintain and implement all IT policies and procedures, including architecture, security, disaster recovery, standards, and service provision
Manage Vendor Agreements, negotiate and administer service agreements.
QUALIFICATIONS:
Post-secondary education in Computer Science, MIS, or equivalent
8-10 of years of experience working within an IT environment
Experience in a supervisory role leading, coaching and mentoring junior to intermediate employees and/or contract positions
Experience supporting a software development environment that delivers software-as-a-service
Competent with VMWare server and VMware console, MS windows server 2003/2008, IIS Server 6 & 7,, Microsoft exchange, Microsoft SQL 2005/2008, Microsoft active directory, Microsoft TFS, SVN source code control, MS Sharepoint
Ability to architect, configure, and monitor firewalls, load balancers, network switches, VPN site-to-site links, network server
Experience with monitoring tools and scripting.
Experience managing an office phone system and UPS’s, electrical power management.
Familiarity with Linux would be an asset
If you are at the point in your career where you are looking to make significant contributions that will pave your career path, we need to talk.
Submit your resume, complete with skills matrix, to Janis@itmindfinders.com Please include your salary expectations with your submission.
IT MindFinders regrets that we can only contact those individuals that meet the above requirements.